Last Updated: 5th Nov , 2025

At JWELIO, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or shop from our website.

By accessing our website or making a purchase, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

● Full Name
● Email Address
● Mobile Number
● Billing & Shipping Address
● Payment Information (processed securely by payment gateway providers)

Automatically Collected Information

● IP address, browser type, device information, and operating system
● Pages visited, time spent, and referring URLs
● Cookies and similar tracking technologies

Third-Party Information

We may receive limited information from trusted Payment Gateway Partner, Delivery Partner and Marketing/Analytics tools.

2. How We Use Your Information

We use your personal data to :

● Process and deliver your orders.
● Communicate order updates & confirmations.
● Respond to your queries and support requests.
● Improve website functionality and user experience.
● Send promotional messages, offers & updates (only if opted-in).
● Prevent fraud and ensure secure transactions.

 

3. Cookies & Tracking Technologies

We use cookies and tracking tools to improve your browsing experience and analyze website performance. You may disable cookies in your browser settings, but some site features may not function properly.

4. Sharing of Information

We do not sell or trade your personal information.

We may share data only with:

● Trusted partners (payment gateways, courier partners, website hosting).
● Legal authorities (if required for compliance, fraud prevention, or security).

All third-party providers are obligated to protect your information.

5. Payment Security

We use secure, verified payment gateway providers.
JWELIO does not store your card or banking details.
All transactions are encrypted and compliant with global security standards.

6. Data Protection & Storage

We implement appropriate technical and security measures to protect your information against unauthorized access, alteration, or misuse. Your information is stored only as long as necessary for our services and legal compliance.

7. Your Rights

You have the right to:

● Access your personal data.
● Request corrections or updates.
● Request deletion of your information (unless required legally).
● Opt out of marketing emails/messages at any time.

 
8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their content or privacy practices. Please review their policies before sharing any information.

9. Policy Updates

We may update this Privacy Policy occasionally.
Continued use of our website indicates acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, reach us at:

📧 support@jwelio.com
📞 +91-8081338632

Registered Office Address: Madhorampur, Parsipur, Bhadohi, Sant Ravidas Nagar (SRN),
Uttar Pradesh – 221402, India