Last Updated: 5th Nov , 2025

Welcome to JWELIO. Please find below Terms of Service for reference : 

1. Acceptance of Terms

By accessing or purchasing from our website (https://www.jwelio.com), users agree to comply with the following Terms of Service. Please read them carefully, the Terms apply to all website visitors, customers, and users of services.

2. Eligibility

Users must be at least 18 years old or have parental/guardian consent to make purchases.
By using the site, users confirm they have the legal capacity to enter into these Terms.
Users may create an account to make purchases or access special features. Accurate and complete information must be provided. Users are responsible for account security and confidentiality of login credentials.

3. Product Information

We strive to display accurate product descriptions and images. However, slight variations in colour, texture, or size may occur due to lighting and screen settings. All jewellery sold by JWELIO features American Diamonds and imitation materials, unless expressly specified.

4. Orders & Payment

● Orders will be processed only after successful payment.
● We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.
● Accepted payment methods: UPI, Credit/Debit Cards, Net Banking, Wallets (as available at checkout).

5. Shipping & Delivery

● Shipping Cost will be displayed at checkout.
● Estimated Delivery Timeline will be communicated and it may vary depending upon the customer's location.
● Delays caused by courier or external factors are beyond our control.
● Customers must provide accurate shipping information. JWELIO is not responsible for failed deliveries due to incorrect details.

6. Return, Exchange & Refund Policy

Please refer to our Return & Refund Policy page for detailed terms.

7. Pricing & Promotions

Prices are subject to change without notice.
Discounts, offers, and promotions are time-bound and cannot be clubbed unless stated.

8. Intellectual Property

All content on this website—including logos, product images, text, and designs—is the property of JWELIO. Unauthorized reproduction, copying, or misuse is strictly prohibited.

9. User Conduct

Users agree not to misuse the website, including:

● Violating applicable laws or regulations.
● Engaging in fraudulent activity.
● Interfering with site operations or security.
● Using automated scripts or bots without permission.

10. Termination

Jwelio may suspend or terminate user access for violations of these Terms.
Users may close their accounts at any time, subject to pending transactions.

11. Third-Party Links

The website may contain links to third-party websites.
Jwelio is not responsible for third-party content, products, or privacy practices.

12. Limitation of Liability

JWELIO is not liable for indirect, incidental, or consequential damages resulting from website use or product purchase.

13. Privacy & Security

Personal information and payment details are protected under our Privacy Policy.
Users consent to data collection and processing as described in our Privacy Policy.

14. Modifications to Terms

Jwelio reserves the right to update these Terms at any time. Continued use of the website implies acceptance of the updated terms.

15. Contact Information

For queries or assistance, contact us at:
📧 support@jwelio.com
📞 +91-8081338632

Registered Office Address: Madhorampur, Parsipur, Bhadohi, Sant Ravidas Nagar (SRN),
Uttar Pradesh – 221402, India